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A toll-free number is a number service that customer can call without being charged for it. Toll-free number are normally 1800 series numbers. Businesses that have a toll-free number have to pay charges for the incoming calls.
Get a 1800 toll-free service for your customers. You can publicizeit on your website, advertisements and marketing platforms. You will now be able to enjoy customer calls i.e. the call charges will not be passed on to your customers.
Give your customer a brand impression with 1800 that is easy to remember, enabling them to engage without hassle.
Businesses benefit from toll-free numbers because they increase call rates, which leads to an increased conversion rate.
You offer your customers an issue resolution service at no cost, allowing them to address queries and grievances more easily.
Toll-free phone numbers are more effective in marketing campaigns. More prospects mean more customers for your sales team.
The tracking of every call you receive from website and online ads can help you analyze your marketing spends.
You can be available to your customer seven after business hours when you have a toll-free service.
Measure every step of the calling process to determine its effectiveness.
Call recording enables you to monitor calls, listen later for audit and agent correction.
Enables customer calls to be transferred to the available agent to reduce wait time.
An IVR can be configured to handle toll-free calls, play welcome music, DTMF routing
Our reporting system allows us to give you customized and detailed reports about your account.
We offer APIs that are easy to use and integrate seamlessly with your CRM for live reporting.
All the small and medium businesses handle their customer service on a toll-free number.
All the established brands like google, flipkart and more use multiple toll-free services.
Banking sectors have huge incoming queries. Even toll-free number is used for chats
Facilitates patient queries, OPD bookings, reports, and emergency services as ambulances.
Promoting current offers, investment plans, and increasing customer support is essential.
Track application status, provide information on different programs, and many more.
Book a product guidance call with our expert to see how Datagen's cloud telephony works, and how simple it is to start with a business toll-free number.Get a Demo